MessageLabs has launched its Enterprise Instant Messenger (EIM) Service. The EIM solution is designed to improve corporate IM use, and eliminate the risks and concerns arising from traditional instant messaging and file sharing offerings.

MessageLabs managed service approach provides organizations with the ability to fully integrate messaging security and management including IM, email and web - without the need for in-house hardware and software and all the associated, and often unpredictable, costs.

In October 2005, MessageLabs acquired Omnipod and began incorporating its enterprise IM service into the full portfolio of MessageLabs messaging and web security services. The new MessageLabs EIM service addresses the key business issues surrounding IM in the workplace: security, organizational compliance, legal discovery, control, acceptable use, and accountability. In addition, it establishes corporate best practices to mitigate risks associated with unsecured public IM use in the workplace. Analysts estimate that more than 100 million people use IM in the enterprise, a figure which is expected to increase at an annual rate of between 23 to 40 per cent over the next four years.

MessageLabs suite of managed services ensures the integrity of electronic communications, helping organizations to manage and reduce risk while securing critical infrastructure and business information. By providing secure managed IM communications, the MessageLabs EIM service adds significant value to an enterprises existing messaging tools, while giving employees the freedom, flexibility and instant gratification offered by this near ubiquitous communication channel. At present, MessageLabs EIM customers span across all industries from manufacturing and financial services to healthcare and media.

The MessageLabs EIM Service is now available in three bundles:

• EIM Communicate Provides the ability to securely chat and exchange files with other users within the same organization, and includes the MessageLabs POD (Professional Online Desktop) client and EIM File Sharing function
  
• EIM Connect Allows users to connect with users outside of the EIM network, through a variety of platforms, and includes EIM Interoperate, EIM Logging and EIM SMS
  
• EIM Collaborate Gives users the ability to work with a full suite of communication products in a single interface, and provides integration with additional applications such as WebEx and SalesForce.

Related links: (Open in a new window.)
www.messagelabs.com/

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